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Innovation

A&A Innovation Center to shape the future

Our Innovation Center has the very challenging task of designing today what the world of expertise will look like in 10 years. We look into the future to transform it into the present, anticipating innovation with intuition and courage to make possible new inspirations, goals and successes.

Innovation center

A team of 8 specialists including software engineers, data scientists, business process analysts fully dedicated to bring brings our ideas into reality.

Digital tools

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Claim Smart

Our app for performing surveys remotely. Watch the video and see how easy it is to collaborate with the adjuster to manage your damage. Download the Sightcall app from the stores.

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Easy Perizia

Our tool available to all our loss adjusters and technicians. An intuitive user interface and a simple experience based on linear workflows to be used directly on site or for remote surveys.

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Orchestra

The chain of activities to manage the claims is orchestrated with Bizagi, a Business Process Automation platform that allocates the tasks to our adjusters and operators ensuring the expected service levels.

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The claims portal

Each policyholder receives via SMS or e-mail a link to access his reserved area, where he can book appointments with our adjusters, upload useful documents, and keep himself updated on the claim.

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Ben – The network of repairers

The tool used by our technicians and contractors to manage damage repairs.

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Partner Portal

A portal to manage the instructions to the technicians and surveyors and also the related administrative work.

Partners of innovation

Our innovative capacity requires a relentless search for leading technology partners and innovators. Together we work to accelerate the digitization of our processes for new and high levels of service.